How registration cancellations, payment proof, and refund requests are handled.
Registration changes
Participants should contact the conference team with their invoice number, registered email, and reason for change or cancellation.
Refund review
Refund eligibility depends on conference rules, deadlines, banking fees, and whether services or materials have already been delivered.
Rejected or duplicate payments
If a payment is rejected, duplicated, or cannot be matched, the support team may request additional proof before resolving it.
Processing time
Refunds and corrections require administrative review and may take several working days after all supporting documents are received.